Frequently Asked Questions

1. What types of equipment do you offer for rental?

We offer a wide range of rental equipment, including:

  • Boom Lifts
  • Scissor Lifts
  • Cushion Forklifts
  • Pneumatic Forklifts
  • Skid Steers (Earth Movers)

If you have a specific project in mind, we can help you select the right equipment for the job!

2. Can I purchase the equipment you rent?

Yes! In addition to rentals, we also offer equipment for sale. If you're looking to invest in your own machinery, we have a great selection of well-maintained used equipment as well as new options. Contact us for availability and pricing.

3. Do you provide equipment parts?

Absolutely! We carry high-quality parts for all the equipment we rent and sell. Whether you need a replacement part or an upgrade, we can supply you with what you need. We also ship parts across the United States.

4. What is your return policy for purchased equipment?

If you're not satisfied with your purchase, you can return items within 30 days, as long as they are unused, in working condition, and include all original parts and accessories. Note that a 25% re-stocking fee will apply. For return instructions, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

5. Do you offer delivery and pickup services for rental equipment?

Yes, we offer delivery and pickup services for an additional fee based on location and equipment type. We'll coordinate the logistics with you to ensure timely delivery and collection. Let us know if you need assistance with transport!

6. Is insurance required for equipment rentals?

Yes, we require proof of general liability insurance for all rentals. This ensures coverage in case of damage or injury involving the equipment. Mid-South Equipment must be listed as an additional insured on your policy.

7. What happens if the equipment is damaged during the rental period?

If the equipment is damaged during the rental, you will be responsible for repair costs unless you have purchased a damage waiver or it is covered by your insurance. We encourage daily inspections of the equipment to ensure it remains in safe working order.

8. Do you offer maintenance or repair services for rented equipment?

Yes, we provide maintenance and repair services. If the equipment malfunctions during your rental, please contact us immediately. We will assess the situation and either send a technician or replace the equipment if needed.

9. How do I make a reservation for rental equipment?

You can make a reservation by calling us directly or through our website’s contact form. We recommend reserving equipment as early as possible to ensure availability, especially for large projects or peak rental periods.

10. Do you offer long-term rental options?

Yes, we offer long-term rental options at discounted rates. If you need equipment for an extended period, let us know, and we can create a customized rental plan to suit your needs.

11. What payment methods do you accept?

We accept credit cards, checks, and ACH payments. Payment is due upon pickup or delivery of the equipment unless prior arrangements have been made.

12. What should I do if I need to cancel my rental?

If you need to cancel your rental, please notify us as soon as possible. Cancellations within 24 hours of the rental start time may incur a cancellation fee. If delivery has already been arranged, additional fees may apply.

13. Do you offer operator training for your equipment?

We do not provide operator training, but we can guide you to third-party certified training programs if needed. We require that all equipment is operated by qualified and trained personnel for safety reasons.

14. Can I extend my rental period?

Yes, you can extend your rental period, but please notify us as early as possible to avoid conflicts with other bookings. Additional charges will apply based on the extended rental duration.

15. How can I get in touch with Mid-South Equipment for more information?

You can reach us via:

We’re here to help with all your equipment rental, sales, and parts needs!


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